Mark
Neyens.

I use AI to turn scattered information and manual work into clear, simple tools that keep teams fast and aligned.

Curious, creative and analytical by nature. Trained as a designer, sharpened by an MBA and agency work, I notice where work gets stuck and build the fix with Claude.

markneyens.com/northstar
Northstar Overview tab: every client with billing, goals and retainer dates Northstar Client Health tab: an 8-area monthly health check Northstar Billing tab: overdue invoices, renewals and checks waiting on Bonsai Northstar Scorecard tab: weekly revenue and hours against goals
Northstar Client Hub · fictional data

Hi, I'm Mark. I started out as a graphic designer at a newspaper company, and before long I was leading a team there and paying as much attention to how the work got done as to the work itself. I came up with a simple way to show our production numbers, and the whole department ended up using it. Later, at a design production company, I helped my team raise its digital output 40% in about ten months.

After my MBA, I moved into agency work: creative strategy, creative direction and client services. Along the way I got hooked on AI. When something at work frustrates me, I get curious about why, start testing tools and try to build a fix. AI is what lets me turn those ideas into something real, like one place for client health and billing, and a contract process that mostly runs itself. I still love the creative side. I just have a hard time leaving a slow process alone.

ExperienceDesign, creative direction, client services
EducationMBA, Iowa State · BS, University of Dubuque
Builds withClaude, Google Apps Script, Figma
Based inDes Moines, Iowa
Selected work
  1. Northstar Client HubCase study + live demoClient operations · Claude
  2. Contractor AgreementsComing soonWorkflow automation · Apps Script
  3. Website Health CheckComing soonAI site audit
  4. Quote BuilderComing soonPricing tool
  5. Google Business Profile AuditComing soonLocal search

Every project gets a short case study: the problem, what I built, how it works and what changed.

Have a process that eats your team's week? Let's talk.